Terms and Conditions
Effective Date: September 1, 2024
Welcome to Englshool! We are delighted to have you with us. By using our website and services, you agree to comply with these Terms and Conditions. Please take a moment to read them carefully!
Acceptance of Terms
By accessing our website or using our services, you agree to adhere to these Terms and Conditions. If you do not agree, please do not use our services.
Description of Services
Englshool offers an online English learning platform. We provide live classes, flexible learning options, individual and group lessons, and specialized training. We are committed to delivering quality education to help you achieve your language goals.
Eligibility
Minimum Age: You must be at least 18 years old to use our services. If you are under 18, a parent or legal guardian must consent to your use.
Accuracy of Information: You must provide accurate information during registration and while using our services.
User Responsibilities
Legal Use: Use our services only for lawful purposes and in accordance with our guidelines.
Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
Payments: Ensure payments are made on time. Non-payment may result in suspension of your access to our services.
User Behavior
Respectful Conduct: Behave respectfully and avoid harmful or threatening behavior.
Fraud Prohibition: Do not attempt to unlawfully access other users' accounts or violate our rules.
Payment and Refund Policy
Payments: Payments can be made through our website or by bank transfer.
Refunds: Refund requests must be made within 15 days of the course start date. Requests after this period will not be accepted. To request a refund, contact our support team at [email protected].
Intellectual Property
All content on our site, including text, graphics, logos, and images, is the property of Englshool and is protected by intellectual property laws. Reproduction, distribution, or creation of derivative works from our content without prior permission is prohibited.
Limitation of Liability
We are not liable for indirect, incidental, or consequential damages resulting from the use of our services. We do not guarantee that our services will be uninterrupted or error-free.
Fraudulent Activities
We take fraudulent activities very seriously. If you suspect a teacher is engaging in unauthorized activities, such as hidden classes or off-platform contact, please inform us immediately. Teachers involved in such activities may be banned from the platform.
Dispute Resolution
In case of a dispute between a teacher and a student, we encourage you to contact our support team to find a resolution. We will act as mediators to reach a fair resolution. The decision made by Englshool is final.
Teacher Compensation
Teachers set their own course rates. Englshool manages student payments and ensures teachers are compensated appropriately. For any payment issues, contact our support team.
Teacher Rights and Responsibilities
Rights: Teachers have the right to fair compensation, a respectful working environment, and access to resources necessary for effective teaching.
Responsibilities: Teachers must adhere to our guidelines and avoid unauthorized activities. Issues should be resolved through the appropriate channels.
Termination of Services
Englshool reserves the right to suspend or terminate a user's or teacher's services in case of violation of these Terms and Conditions. Violations may include, but are not limited to, fraud, unauthorized activities, and non-compliance with platform guidelines.
External Links
Our site may contain links to external sites. We are not responsible for the privacy practices or content of these sites. Please review them at your own risk.
Amendments to Terms
We may update these Terms and Conditions from time to time. Changes will be posted on this page with the updated effective date. Your continued use of our services constitutes acceptance of the new terms.
Governing Law
These Terms and Conditions are governed by Moroccan law. Any disputes arising from these terms will be resolved exclusively by Moroccan courts.
Contact Us
For any questions regarding these Terms and Conditions, please contact us at [email protected]. We are here to help!